Support
Questions, feedback, or something not working? We’re happy to help.
What is The Offline Place?
It’s a social app for tracking and sharing the time you spend offline — like Strava, but for hours spent off the internet. Log offline sessions, follow friends, and cheer each other on.
How do I log an offline session?
Tap the + button to start a live timer when you go offline, or log a past session manually with its date, duration, and what you did. You can keep each session public or private.
How do I delete my account?
In the app, go to your profile → Settings → Delete account. This permanently removes your account and all of your data — sessions, comments, likes, follows, and group memberships. It can’t be undone.
How do I report a problem, a bug, or someone's content?
Email us at ammar@theofflineplace.com with the details (and a username or link if you’re reporting content) and we’ll look into it.
Contact us
For anything else, reach us at ammar@theofflineplace.com. We aim to reply within a few business days.